If you are unable to view attachments, you want to check the following:
- Ensure you have the relavant application installed to view the documents/photos etc (i.e. for PDF documents you want to check you have something like Adobe Reader installed, or for .DOC documents you want something like Microsoft Word installed etc).
- Go to settings on the device apps/application manager find 'Drive' open it tap on 'open by default' clear defaults. Try and open the attachment again
If you're still facing difficulty, please get in touch with our Support team here
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